Let Signature Technologies free you to
focus on your core business.
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Are you spending too much time on day-to-day operations?
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Would you like to become more efficient and effective?
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Would you like to be more efficient at integrating new
technologies?
If
you have applications, Application Management Services (AMS) from
Signature Technologies can help you focus on your core business - by
managing applications reliably and securely, making costs
predictable and optimizing your IT investments. AMS includes
consulting, technology, and operating services based on the
Signature Technologies methodology and quality management.
Signature
Technologies Application Management Services provide:
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Expert Signature Technologies staff to manage your applications
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Cost-effective management of specific applications with
predictable costs
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Smooth migration to new OS versions and system software
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Your users with reliable operation of all applications around
the clock
The
results:
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More
efficiency through optimized use of your IT environment
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Increased
user productivity
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Your
staff can focus on other strategic tasks
Signature Technologies offerings are available in four main areas:
1.
Application Support Services
2.
Operation Management
All
services for the operation of the application including
3.
User Services
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User helpdesk for all requests around the application
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Application
training for users, administrators on the technical and
business level
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Technical online help for administrators and IT experts
requiring support at the technical level (Technical Customer
Support)
4.
Hosting Services
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Physical infrastructure, including climate control, site
security and remote disaster recovery capabilities including
Servers, Mainframe and other devices
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Hardware and network structure
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Connectivity to the Internet, extranet and intranet
Application
Service Managers
An
Application Services Manager is assigned to every customer to ensure
the smooth operation of your projects. The assigned Application
Service Manager assesses your current IS structure, prepares a
detailed proposal, and then we prepare for transition. This includes
optimizing the application on demand, monitoring the entire process
of service delivery and regular service reporting |